Refund, Returns & Delivery Policy

Last Updated: July 2026

Because our products are fresh, personalized, and prepared specifically for each customer, the following conditions apply.

Order Cancellations

Cancellation requests must be submitted as soon as possible.

Orders may not be canceled once:

  • Preparation has started.
  • The product has been completed.
  • The order contains personalized designs.

Refunds

Refund requests are reviewed individually.

Refunds or replacements may be considered when:

  • The product has a verified quality issue.
  • The wrong product was delivered.
  • The product arrived damaged due to delivery handling.

Perishable Products

Due to food safety regulations, we cannot accept returns of fresh food products after delivery.

Claims

Customers must contact us as soon as possible after receiving their order.

Customers may be required to provide:

  • Photos of the product.
  • Order number.
  • Delivery date.

DELIVERY POLICY

Last Updated: July 2026

Special Fruit Arrangements provides delivery services for our handcrafted products.

Delivery Scheduling

Customers must provide accurate:

  • Delivery address.
  • Recipient information.
  • Phone number.
  • Requested delivery date.

Delivery Hours

Deliveries are scheduled based on availability.

Business Hours:

[YOUR BUSINESS HOURS]

Customer Responsibility

Customers must ensure:

  • Someone is available to receive the order.
  • The address is correct.
  • Delivery instructions are accurate.

Delivery Delays

We make every effort to deliver on time; however, delays may occur due to:

  • Traffic.
  • Weather conditions.
  • Accidents.
  • Circumstances beyond our control.

Business, Hotel, and Office Deliveries

For deliveries to:

  • Hotels.
  • Offices.
  • Hospitals.
  • Corporate locations.

Customers must provide complete recipient information and delivery instructions.

Completed Delivery

Once the order has been delivered to the requested recipient or location, Special Fruit Arrangements is not responsible for damage caused by improper handling or storage.

Special Fruit Arrangements

Creating unforgettable moments with fresh fruits, flowers, desserts, and personalized gifts.